Privacy Policy
Effective Date: 27 August, 2024
At Under Studio ("we," "us," "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website which is hosted on Shopify and utilizes Stripe as the payment processor. By using our Site, you consent to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information: When you visit the Site, create an account, make a purchase or contact us, we may collect personal information that you voluntarily provide, including but not limited to your name, email address, billing and shipping address, phone number and payment information.
Automatically Collected Information: We may also collect certain information automatically when you visit the Site, such as your IP address, browser type, device type, operating system and browsing behavior. This information helps us improve the Site and customize your experience.
Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your interactions with the Site. Cookies are small data files stored on your device that allow us to recognize your browser and capture certain information. You can choose to disable cookies through your browser settings but this may affect your ability to use certain features of the Site.
2. How We Use Your Information
To Process Transactions: We use your personal information to process and fulfill orders, including sending you order confirmations, shipping updates and invoices.
To Improve Our Site: We may use the information we collect to enhance and personalize your experience, develop new products and services and improve the overall functionality of the Site.
To Communicate with You: We may use your contact information to respond to your inquiries, provide customer support and send you promotional materials, newsletters or other updates. You can opt-out of marketing communications at any time by following the unsubscribe instructions in the emails we send or by contacting us directly.
To Protect Our Rights: We may use your information to enforce our Terms of Service, prevent fraud, comply with legal obligations and protect the rights, property or safety of our company, our users or others.
3. How We Share Your Information
Service Providers: We may share your information with third-party service providers who assist us in operating the Site, processing payments (e.g. Stripe), fulfilling orders and providing customer support. These service providers are contractually obligated to protect your information and only use it for the purposes for which it was disclosed.
Legal Requirements: We may disclose your information if required by law, subpoena or other legal process or if we believe such disclosure is necessary to protect our rights or comply with a legal obligation.
Business Transfers: In the event of a merger, acquisition or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is completely secure and we cannot guarantee the absolute security of your information.
5. Your Rights and Choices
Access and Update: You have the right to access, correct or delete your personal information at any time by logging into your account or contacting us directly.
Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly.
Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of the Site.
6. Third-Party Links
The Site may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children's Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on the Site with an updated "Effective Date." Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.
9. Contact Information
If you have any questions about this Policy, please contact us at hello@understudiohub.com.